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Guest Services

Position: Guest Services
Department: Front of House
Classification:Seasonal, Hourly, part-time, (non-exempt)
Compensation: $20/hr


Mission: Geffen Playhouse is a non-profit, professional theater dedicated to enriching the cultural life of Los Angeles through plays and educational programs that inform, entertain and inspire.

Diversity Equity and Inclusion Statement: In recognition of the essential examination of systemic racism and injustices, we at the Geffen Playhouse commit to continued analysis and expansion of our own institutional practices in order to be part of the solution. Our vision for the Geffen is that people of all races, faiths, sexual orientations, abilities, genders and backgrounds find it an easily accessible and highly relevant source of art that reflects the dynamic human experience and galvanizes a more equitable and vibrant community. In adopting this statement, we are amplifying our strategic and ongoing commitment to improving and increasing the cultural diversity, equity and inclusion of our audiences, staff, artists, board and programming.

We are committed to the safety and health of our employees, visitors, and the public we serve. As such, Geffen is proud to have implemented a mandatory vaccination policy, requiring COVID-19 vaccination(s) for all employees, including contracted third-party staff, and new hires. In accordance with our mission, we firmly believe that vaccinating all employees is essential for our community’s safety and health. Should you have any questions regarding this, please speak with your recruiting contact directly. The Company understands and respects that a limited number of candidates may have medical or religious reasons for not receiving the vaccine. As such, we are asking those candidates who wish to request an exemption from being required to be vaccinated, submit a request for their exemption through Human Resources once hired.

Position Summary

Now accepting resumes for Guest Services roles which are the face of the theatre during performances and events. Seeking applicants for a variety of front of house roles; including V.I.P. room and Concierge. Must have evening and weekend availability.

Experience & Qualifications

  • 2-3 years of guest related experience in a high-volume setting. Hospitality experience a plus.
  • Prior experience working Front of House in a live theatre setting is preferred.
  • If interested in house management: prior house management experience required.
  • Ideal candidates will be friendly, articulate, and approachable and attuned to patron needs.
  • Responsible, self-motivated, and able to work in crowds and high-stress situations.
  • Positive attitude with the desire and ability to be a team player.
  • Must have event experience.
  • Must be an excellent problem solver.
  • Ability to work a flexible schedule; and be able to submit shift availability for at least 3 shifts per week (with at least one of those falling on a Saturday or Sunday).
  • Capable of moving deliveries up to 50 lbs. and potentially stand for long periods of time.

Geffen Playhouse aims to build a diverse and inclusive workplace, in which we strongly encourage non-conforming and historically excluded individuals to apply for any and all available positions.

Application Process

To apply, please submit a cover letter with general availabilty and resume in .pdf format at www.geffenplayhouse.org/apply. No phone calls, please.

The Geffen Playhouse, Inc. is an equal opportunity employer. Geffen Playhouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geffen Playhouse complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you need assistance or an accommodation due to a disability, you may contact us via telephone at 310-208-6500 x148.

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