Concessions

Position: Concessions
Department: Front of House
Classification: Seasonal, part-time, non-exempt

THEATER AT PLAY.

Experience the transformative power of theater with us at Geffen Playhouse. Join our vibrant community of artists, technicians, and staff dedicated to creating impactful performances that resonate long after the final bows. Together, we move hearts, spark conversations, and enrich the cultural fabric of Los Angeles.

Our commitment to excellence goes beyond the stage. We are dedicated to fostering a supportive work culture where diversity, equity, and inclusion are an integral component of our everyday practice. We hold a deep focus on creating and maintaining an inclusive environment in which all individuals and groups can be and feel valued, respected, and welcomed to participate and bring their full, authentic selves to work. To learn more about Geffen Playhouse Culture & Values visit https://www.geffenplayhouse.org/about/culture-and-values/.

Join us in our mission to enrich the cultural life of Los Angeles through plays and educational programs that inform, entertain, and inspire. Whether you're a seasoned professional or just starting your journey in the world of theater, there's a place for you at Geffen Playhouse.

POSITION OVERVIEW

Join our team as a Front of House Associate, the welcoming face of the theatre during performances and events. This customer service-oriented role is crucial for creating an exceptional experience for our patrons. We are hiring for various positions and specifically seeking seasonal employees who work for the run of Am I Roxie?. We are specifically looking for someone who is available Saturday and Sunday matinees.

JOB DESCRIPTION

Serve beverages and snacks to patrons before and during performances and events.
Provide outstanding customer service with warmth, professionalism, and sensitivity to patron needs.
Handle cash and card transactions accurately using a POS system.
Maintain cleanliness and organization of the bar and concessions area.
Restock inventory and supplies before, during, and after performances.
Follow food safety and hygiene protocols.
Assist with end-of-night breakdown and cleanup.
Cross-train and occasionally serve as an usher or greeter when needed.
This role includes assignments supporting merchandise sales during and performances.

BASIC QUALIFICATIONS

Previous concessions, bartending, catering or event experience required.
Personable, proactive, and calm under pressure.
Strong multitasking skills, especially in high-traffic or time-sensitive situations.
Ability to address customer service issues with compassion and clarity.
Must be a collaborative team player who can also work independently with confidence and initiative.
Comfortable handling money and using POS systems.
Able to lift up to 25 lbs. and stand for extended periods.
Availability for a flexible schedule, including evening and weekend matinees.
Enthusiasm for live theatre and willingness to be present during performances.
TIPS certification is a plus.

COMPENSATION

$18.00-$20.00/hour, depending on role.

HOW TO APPLY

To apply, please submit a cover letter, general availability, and resume in .pdf format at www.geffenplayhouse.org/apply. No phone calls, please.

The Geffen Playhouse aims to build a diverse and inclusive workplace, in which we strongly encourage non-conforming and historically excluded individuals to apply for any and all available positions, even if they don’t meet all listed requirements.

The Geffen Playhouse, Inc. is an equal opportunity employer.

Geffen Playhouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or off-duty and off-premises use of cannabis. In addition to federal law requirements, Geffen Playhouse complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you need assistance or an accommodation due to a disability, you may contact us via telephone at 310-208-6500 x148.