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Box Office

Box Office

Box Office Window Holiday Hours

Christmas Eve, Tuesday, December 24 – CLOSED
Christmas Day, Wednesday, December 25 – CLOSED
New Year's Eve, Tuesday, December 31 – CLOSED
New Year's Day, Wednesday, January 1 – CLOSED

We’re here to help.

Welcome to the Geffen Playhouse! Our friendly box office staff can assist with purchases, subscriber exchanges, accessibility requests, and any general inquiries you may have about our shows and your theater experience. We look forward to helping you.

FAQS

  • Where should I park?

    The Geffen Playhouse does not operate its own parking lot. However, several parking lots are located near the theater. CLICK HERE to find the most convenient parking option for you.

  • What time does the theater open before shows?

    The Geffen Playhouse lobby and courtyards open 1 hour before curtain time and include a full bar and gift shop. Doors to the theaters generally open 30 minutes before curtain.

  • What happens if I arrive late?

    Should you arrive late to the theater or vacate your seat during the performance, please expect to be held in the lobby until an appropriate pause in the action on stage. To minimize disturbance to other patrons, you may be seated in the first available location by the house staff even if different from your assigned seat. Be advised that some productions or circumstances may not allow for late seating. To ensure you enjoy the performance in your assigned seat, please arrive at the theater at least ten minutes before curtain time.

  • What happens if I misplace my tickets?

    If you lose or misplace your tickets, please contact our Audience Services at 310.208.2028 and you will be issued replacement tickets via email or will call.

  • Can I exchange/donate my tickets?

    If you are unable to attend your originally scheduled performance, please call 310.208.2028 in advance of your scheduled performance. Guests may exchange tickets for equally-priced dates or seats. Exchanging your tickets for those at a higher price point requires that you pay the difference in ticket price. This is common for many Preview guests requesting exchanges out of Preview week and into the regular run. All exchanges must be into an alternate performance date within the same run of the production and are subject to availability, which may be limited.

    Single Tickets: $20 per ticket exchange fee will apply. Single tickets cannot be exchanged after curtain time.
    Subscribers: All exchanges are FREE up until curtain time. A $15 post-show per ticket fee will apply if exchanging after curtain time.

    Everyone can donate tickets (CLICK HERE) as a tax deductible contribution to the Geffen Playhouse. Donations will be accepted up until curtain time and will be acknowledged by mail for tax purposes.

    Call our Audience Services line at 310.208.2028 to exchange or donate tickets.

  • Are food and drink allowed in the theaters?

    Food is not allowed, but beverages with an appropriate lid can be taken into the theaters for certain performances.

  • What are “Preview” performances?

    The Geffen Playhouse produces and builds its own shows from the ground up. Previews are the first 10 shows at the beginning of a run to allow our artistic teams extra time to hone the stories and acting, iron out technical kinks and perfect the production. Because of this, tickets are available at a slightly lower price for these performances.

  • What is the Variable Section in the Audrey Skirball Kenis Theater?

    The Audrey Skirball Kenis Theater is an intimate theater with infinite opportunities for configuration. Variable seat locations can change by production offering unique—and often the best—views in the house.

  • Do you have accessible seating and assisted hearing devices?

    Yes. The Geffen Playhouse provides seating for both wheelchair access and other impairments that require accessible seating in all price ranges. Accessible seating is marked on our online seating charts as a wheelchair symbol (movable seat) and a star (companion seat). Assisted listening devices may be borrowed on a first-come, first-served basis at the concierge desk.

    CLICK HERE to learn more about all of our accessibility offerings.

  • What is your policy on perfume and cologne fragrance?

    We ask that patrons refrain from wearing some perfumes and cologne. Many people are allergic or sensitive to heavy scents.

  • Why were my seats moved for a particular show?

    The set, lighting and sound configuration may occasionally require that your assigned seating location be moved to a more appropriate section of the house. This is especially true for the front rows in the Gil Cates Theater and the variable locations in the Audrey Skirball Kenis Theater. We will notify you of any change in your seating location prior to your arrival at the theater and move you to an equivalent area of the house. Your new seat location is guaranteed to be in the same price section.

  • What is the dress code for the theater?

    The dress code at the Geffen Playhouse is casual. (Think jeans, slacks, button shirts. Not tank tops, shorts and flip-flops.)

  • Do I need a photo ID to pick up my tickets?

    Yes! The box office requires a valid photo ID for ticket pick-up at the box office windows.

  • Do you sell gift certificates?

    Yes! You can purchase gift certificates online or by calling our box office at 310.208.5454.

Buy Tickets Donate Tickets

Subscriber & Audience Services
Daily 12:00 pm – 6:00 pm
310.208.2028

Purchase Single Tickets
Daily 7:00 am – 6:00 pm
310.208.5454

Box Office Window Hours
Daily 12:00 pm – 6:00 pm
10886 Le Conte Avenue
Los Angeles, CA 90024
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Production Archive

Learn more about past shows produced at the Geffen Playhouse.